Privacy Policy
At VALTEP, we are committed to protecting the privacy and security of the personal information we collect and process. This Privacy Policy explains how we collect, use, and safeguard your information.
Information We Collect
User Information
- Email Address: We collect your email address to grant you access to the VR app. Admins add your email ID to the admin portal, enabling you to log in with an OTP.
Usage Data
- Learning Data: We collect data on completed chapters, learning points, and assessment scores. This information is used to reflect your progress on your dashboards and web portal and is also accessible to your professors and admins.
- Cognitive Data: We collect headset orientation and controller position data while you learn through the chapters. This data helps create cognitive dashboards, aiding professors in providing comprehensive feedback.
Data Deletion
If you wish to delete your data, you have the following options:
- Request via Admin or Professor: You can request your admin or your respective professor to remove your profile or data from the admin portal.
- Email Request: You can send an email to support@valtep.ai requesting the deletion of your data.
In your request, please include the email address associated with your VR app account and a clear statement that you wish to have your data deleted. Our support team will process your request and confirm once the data has been deleted within the next 24 hours.
Data Protection
VALTEP takes reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. This includes:
- Implementing robust data governance policies
- Secure data storage and transmission protocols
- Access controls
We strive to comply with all applicable privacy laws and regulations.
Policy Updates
VALTEP will review and update this Privacy Policy annually or as necessary to reflect changes in our data practices or applicable laws and regulations. We will notify customers of any material changes by email or in-application notification. For any concerns, use the contact form below to get in touch with us.